Providing training sessions for customers, as required Providing online and onsite product demonstrations to customers, including webinars Taking ownership of technical issues and working with product management and development teams to solve advanced issues, when necessary Providing technical assistance to customers, regarding Stabiplan products We are looking for a proactive helpdesk and support engineer to provide effective assistance across all technical aspects of the business by addressing customer questions and concerns regarding Stabiplan products.Īs a helpdesk and support engineer on our team, you will be responsible for: It is used by more than 3,500 clients and a daily user group of over 8,500 engineers. Stabicad, our multiplatform product, is adapted to the local needs and wishes of building services engineers (mechanical, electrical, plumbing). Since 1990 Stabiplan has been leading in the development and sales of Revit- and CAD-based design software for MEP engineering in Europe. Stabiplan is a 140-employee software company, headquartered in the Netherlands, with Belgian, Romanian and French subsidiaries. The job location is Brasov, but we are recruiting from all over the country.
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